Shipping Policy
Thank you for shopping with The Heartmaker.
We carefully process every order and aim to provide a smooth and enjoyable shopping experience.
Processing Time
Orders are typically processed within 1–3 business days.
Some products may be shipped directly from our trusted suppliers. Processing times may vary depending on the item.
Shipping Times
Estimated delivery times are:
- Australia: 5–15 business days
- International: Delivery times vary by destination.
Please note these are estimates only and may be affected by customs, courier delays, public holidays or peak periods.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Multiple Shipments
As we work with carefully selected suppliers, your order may arrive in separate packages if it contains items shipped from different locations.
Questions?
If you have any questions about your order, please contact us through our Contact page and we'll be happy to help.
Thank you for supporting The Heartmaker.